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Our Mission Statement

Our pledge is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance by every member of our staff.  We strive to deliver to our customers the highest level of quality plumbing services at fair and market competitive prices.  We aim to ensure the longevity of our company through repeat and referral business achieved by customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes. 

Our promise to our employees…
We strive to provide our employees with an honest and helpful working environment, where every employee individually and collectively, can dedicate themselves to providing our customers with exceptional workmanship, extraordinary service, and professional integrity.  We maintain a work environment that encourages new ideas, new innovations and encourage our employees to grow and expand through education and honing their individual skills. 

Our promise to our vendors…
Our promise to our vendors is to conduct our business in a manner designed to ensure longevity of the company.  Our goal is to maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our suppliers, subcontractors, professional associates and customers.

Our promise to the community… 
We aim to give back to the community by supporting our nations economy by supporting local small businesses and using products made in the USA whenever possible.  We believe in keeping usable items out of the landfill by recycling unusable items and donating usable items to local non-profit organizations and local churches.

Our promise to our customers…
The mission of Michaels Plumbing Service is to be the an honest and ethical trade partner of choice. Our goal is to provide superior plumbing products and services to the residential and commercial industries.  To maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our suppliers, subcontractors, professional associates and customers.


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