Google Rating
4.6
Based on 1382 reviews
My Georgia Plumber
4.6
mihnea nastase
1733176280
I never write reviews but this is an experience for the ages! Late 2 hours for a rescheduled appointment that made me loose the whole working day! Simple faucet leaking. Tech shows up-probably around 18 or so, looks at the problem comes back with the "main"guy to explain what the problem is and how much will be. Same issue last year-another faucet- with same company different tech! $225-$250 nicest guy ever. Different guy this time around-borderline rude, dismissive of me telling him about last call from this company and $800.00 to boot! Plus charging $150.00 for telling me what the problem is. Wow! IF you want LATE, RUDE and OVERPRICED you came to the right place!!
Leonard Konecny
1732659414
Santos did an amazing job installing our hot water heaters…He also found a substantial crack near a pipe in our basement and fixed it accordingly. Everything was done efficiently and neatly. Well done!
William Samuels
1732651913
My experience was very great. All I did was called American Home Shield, then assigned my work order to My GA Plumber. From there, there if I had a question, they were always there to answer my phone call. Thank You My GA Plumber.
Keith Jones
1732550298
I had a great experience with My Ga Plumber. I called on a Mon AM with water on the floor but couldn't find the source. Santos came over by 3 PM and got the issue resolved. I appreciate that he listened to me about what I had eliminated as the source. I had been working on the water Sum PM and Mon so he didn't waste a lot of time repeating steps.
Bru Krebs
1732299269
SCAMMERS! Beware! They came to my house to look at a shower valve leak and told me the wall, tile and valve had to be torn out and replaced which would not be covered by my warranty company. They did not bother to look at the obvious and almost always the cause of a shower valve leak which is a bad cartridge. Instead of paying the $2100 + tile replacement they told me I needed, I replaced the $45 cartridge and the leak was solved.I suspected the technician was scamming me when he was here because he wanted to know what I did to afford such a nice home and that he should be on commission (which I suspect he is already) because he was making the company a lot of money.Fortunately I was a home builder for ten years and have been in the real estate industry for 28 years and decided to take the most likely step to correct the issue instead of the most expensive one which was their recommendation.I wonder how many people they scam who don't know any better. They should be ashamed of themselves. I am ashamed for them.
Eddie Radcliffe
1732283502
Ian W. and Eddie, came timely and did the work in a very professional manner..
Kay Edenfield
1732137514
We can always depend on My Georgia Plumber to fix the problem and do in the most efficient way possible. We called them at the end of the day yesterday and they were here today. They are very friendly and reliable. We always use them for all of our plumbing needs.
Michael Schuster
1732060257
Excellent service but the technician never forward to me the receipt as he promised
Janet Gallagher
1731965912
My technician was very positive, professional and respectful! I was extremely happy with his services and I would highly recommend him for other plumbing work!
Lauren
1731943678
Beware of bait and switch if you talk to the after-hours team. I was scheduled for an 8-10am slot on a Monday (confirmed by text, email, and phone call). At 9:56 am I received a call saying my appointment still “needed to be scheduled” for Tuesday.Someone was lying because I got two different stories — first she said plumbers called out today. Then she admitted that really the weekend team just sends out messages about scheduled appointments that never actually existed.Edit: l asked if I could at least get a confirmed time slot for tomorrow since I'll have to adjust my work schedule a 2nd time. Nope. Was told I would be informed tonight what time someone will come. No willingness to make an accommodation given the fake appointment today.(My Georgia Plumber — I would love for a MANAGER to call me and rectify this since I’m still waiting for an appointment. I expressed my frustration, but the person who called me was obviously so beaten down that I tried not to get too frustrated with her. Sounds like a management issue and not an employee issue.)
Benoit Lete
1731513782
One of our water heaters broke and was leaking.They were very quick to get them replaced.Courteous and knowledgeable staff.Work looks of very good quality.
Marlena Spence
1731500143
Brandon arrived promptly and did the inspection thoroughly and efficiently. He explained what he was doing as we progressed through my home, and. he began a crucial necessary repair. I was quite pleased with his professionalism and work ethic. Would be happy to work with him again.
Wendy Villone
1731449014
Trevor! He is professional, kind, knowledgeable, happy and positive. We give him a 5 star rating and A+. We are lucky he was assigned to our job! We had a wonderful day and experience with Trevor!!
Patty Kuriger
1731360452
My experience with my Georgia, Plumber was terrific. They came in and took care of everything, considering it was a pretty big job! Everyone at this company is pleasant and make sure that satisfaction is guaranteed. I would recommend this company to all my friends.
Jack Moller
1731021433
The team did a great job. Installation took far less time than I thought and they also answered a few questions for me. Great team
kathie fodor
1730919293
Brandon, from My Georgia Plumber came to my house today and inspected all my plumbing to ensure everything was working correctly. Very thorough and spent alot of time, including checking my water pressure. I love My Georgia Plumber!!!
Christopher Pike
1730837182
Good - Communication is fantastic. You get calls, emails and texts to keep you up-to-date. When the tech is in route, you get a text with his/her picture. Appointments are easy to get; even same day.Bad - They've mastered the bait and switch. And they try to quote you one thing covered under warranty, but they when they come back to do the repair, suddenly that estimate more than doubles with new lines on the estimate FOR THE SAME JOB.They show up hours later, and even after saying they're on the way and 21 minutes out, it's still over an hour from there. Pricing. $50 to replace a flapper seems high to me when it's a 2 minute job and Amazon sells great quality flappers for under $10. The last couple of times I get "scary warnings" of everything that's about to happen any minute. For example, the toilet could start leaking any day, but we can replace it now. I've lived in 40-yr old homes where the toilet seals hold. You fix when it happens. No need to scare people into upselling.Overall - I used them several times in the past but the techs recently are dumber than dirt and only want to upsell. I won't be back. But if you're in a bind, just remember caveat emptor, and don't get hooked into extra work that might not be needed.
Evelym evelynlwalton@bellsouth.net
1730793012
My son found this service for me and I’m so happy he did.The technician found the problem right away and fixed it within minutes.He was very polite and explained what had happened.
Jacob Modrzynski
1730565000
Not at all happy with the way our service was handled. Two stars because the work was finally completed and we now have hot water again.Original Situation: Hot water heater went out on a Sunday. We called right away that day and a tech was scheduled 'first thing' Monday. First thing ended up being 4pm. A part had to be ordered and we were told a couple of days... fast forward to Friday, no communication during the week of what was going on. We called and were told "I don't even see that the part was ordered" followed by a "let me speak to my manager". After being on hold, someone came over the phone saying they searched the warehouse and what do you know, the part that was never ordered, was found. We asked if we could get on the schedule for the next day (Saturday) to get it fixed and we were told since it wasn't an emergency, we'd need to wait until the following week. 7+ days without hot water 👍 ...cool guys. Not only that, it was the same part that was replaced 2 years ago and we were still charged full price $400+ for something that we had continuously follow up for. Where has service gone these days? No "I'm sorry", no mention of a discount of service to make things right, nothing.My Georgia Plumber, treat your customers better. If you want to discuss... we have all documentation, camera interactions etc. and are available for review. As for right now, I'd advise potential customers that are reading this to beware and quote elsewhere.
Marion McKeown
1730294601
I called My Georgia Plumbing at 11a.m. and by 1:20p.m. the technicians were here. Ian was so pleasant, explaining what had to be done. When they were finished, everything was cleaned up and taken away. I would highly recommend My Georgia Plumbing.
Sonova Balli
1730212261
Brandon Flannigan was the technician that came to the house yesterday to check our leaking water heater. He was very thorough with his inspection and provided a lot of information and options for quotes to complete the work. He was very patient with all of our questions and when he replaced the part that was an immediate need, he worked quickly and efficiently. We joined as members of My Georgia Plumber and are looking into doing a full water heater replacement in the future. I would highly recommend Brandon Flannigan as a technician. He was our first interaction with the company and made it a good experience.
Dee Wisehart
1730161782
we have used my georgia plumber on more than one occasion. they come quickly and stay until the job is done. Santos was great!!
Steve Shakar
1729962054
my plumbing experience with Preston was awesome. He did a great job, especially in informing me of options and made great suggestions of what to do. he was on time and completed the job quickly. I know my plumbing issues are taken care of, very satisfied!
Ed Bolding
1729802887
I can't say enough about this plumbing company. They were referred to me by my homeowner warranty. I am completely satisfied with the work and couldn't be happier. Ian and Eddie were excellent and very professional. The job was done top-notch!
Phyllis Weatherly
1729747348
The technician was professional, thorough, and pleasant. He explained the problem in detail, contacted AHS for approval on the portion he needed them to approve and completed the job quickly and efficiently. Thank you again!
Tracy Jackson
1729658249
Georgia Plumber was very professional. Starting from the initial service request until the job was complete. James was my technician. He arrived on time and he sent me a courtesy text to give me notice that he was on his way. James assessed my issue and quickly determine that I had an sewer ejector failure. All transactions was done through the main office. Georgia Plumber prices was reasonable compared to other estimates that I received. James returned to actually repair the issue a few days later. I will definitely use Georgia Plumber again.
Rhonda Henriksen
1729529410
Brandon was fantastic! I hope you’re lucky enough to have him work on your home. He is sincere and hard working. He is honest and helpful!
Charlee Renfro
1729296486
Ian and Eddie were absolutely fantastic! Very professional and worked hard to clear the issue. We were very impressed with him as well as the company overall! Will definitely use My Georgia Plumber again and will refer them to everyone.
Jim Carmack
1729181289
We had My GeorgiaPlumber repipe the lower level of our house after experiencing many pinhole leaks. Mike and Ian brought in a large crew and finished the job in one day. Everything was done efficiently, professionally, and completely. We were kept in the loop throughout the entire project. Every part of the job from start to clean up was first class, and I felt that the price was fair. They have become my go- to plumber.
Ivan McGlathery
1729027040
Aaron and Giovanni were outstanding. Professional and Efficient.Highly Recommend.
Elaine Tanner
1728684190
Gio was on time and did a thorough job of replacing my toilet apparatus that was leaking. Very nice young man!
Joe Scata
1728680538
Had a leak in the house that I couldn't fix. Called near the end of the day. Spoke with Chris who sent someone right out and got there sooner than expected. Their employee was top notch... very polite, clean appearance and solved the issue quickly. We have used My Ga Plumbers for some time now and the professionalism keeps getting better and better. Highly recommend without a second thought.
CJ Nitkowski
1728679030
I contacted MGP at 7AM for a plumbing need and they were at the house by 1PM. Exceptional communication and Ian W. was as professional and courteous as they come. Very grateful to have found this company in a pinch and I'll be using them again in the future.
Professional Plumber Near You
At My Georgia Plumber, we are licensed, professional, plumbing and gas experts serving North Georgia communities.
Our Services
Emergency Plumbing Service Sewer and Drain Cleaning Water Heater Installation Gas Line Installation Water Filtration System Install Appliance Repair/Installation
Cities we serve:
Ball Ground, Waleska, Holly Springs, Canton, Nelson, Alpharetta, Sandy Springs, Johns Creek, Roswell, Milton, Atlanta, Acworth, Austell, Mableton, Marietta, Powder Springs, Smyrna, Kennesaw, East Cobb, Vinings, Cartersville, White, Decatur, Brookhaven, Dunwoody, Berkeley Lake, Duluth, Suwanee, Norcross, Peachtree Corners, Cumming, Jasper, Talking Rock, Tate, Marble Hill, Dallas
Plumbing Services in North Georgia
Commercial Dishwashers Drain Cleaning Emergency Services Faucets Garbage Disposals
Leaks Pipes Sewer Lines Showers & Bathtubs Sink Repair and Install Sump Pumps
Toilets Trenchless Pipe Repair Camera Sewer Inspection Camera Sewer Inspection Water Heaters Repair Tankless Water Heater Repair Water Filtration Systems
Why Choose Us?
- Local Experts: Our licensed, certified, plumbers understand the unique challenges of your area.
- Emergency Response: Count on us for immediate assistance during plumbing emergencies.
- Satisfaction Guaranteed: We stand behind our work with reliable estimates and top-notch craftsmanship.
Don't let plumbing and gas problems disrupt your day. Contact My Georgia Plumber today for trusted plumbing solutions!
