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Google Rating

4.6

Based on 1375 reviews

My Georgia Plumber

4.6

review us on See all reviews

Michael Schuster

1732060257

Excellent service but the technician never forward to me the receipt as he promised

Jerome Menifee

1732047914

Janet Gallagher

1731965912

My technician was very positive, professional and respectful! I was extremely happy with his services and I would highly recommend him for other plumbing work!

Lauren

1731943678

Beware of bait and switch if you talk to the after-hours team. I was scheduled for an 8-10am slot on a Monday (confirmed by text, email, and phone call). At 9:56 am I received a call saying my appointment still “needed to be scheduled” for Tuesday.Someone was lying because I got two different stories — first she said plumbers called out today. Then she admitted that really the weekend team just sends out messages about scheduled appointments that never actually existed.Edit: l asked if I could at least get a confirmed time slot for tomorrow since I'll have to adjust my work schedule a 2nd time. Nope. Was told I would be informed tonight what time someone will come. No willingness to make an accommodation given the fake appointment today.(My Georgia Plumber — I would love for a MANAGER to call me and rectify this since I’m still waiting for an appointment. I expressed my frustration, but the person who called me was obviously so beaten down that I tried not to get too frustrated with her. Sounds like a management issue and not an employee issue.)

David Wolf

1731604766

Benoit Lete

1731513782

One of our water heaters broke and was leaking.They were very quick to get them replaced.Courteous and knowledgeable staff.Work looks of very good quality.

Marlena Spence

1731500143

Brandon arrived promptly and did the inspection thoroughly and efficiently. He explained what he was doing as we progressed through my home, and. he began a crucial necessary repair. I was quite pleased with his professionalism and work ethic. Would be happy to work with him again.

Wendy Villone

1731449014

Trevor! He is professional, kind, knowledgeable, happy and positive. We give him a 5 star rating and A+. We are lucky he was assigned to our job! We had a wonderful day and experience with Trevor!!

Chris

1731430339

Patty Kuriger

1731360452

My experience with my Georgia, Plumber was terrific. They came in and took care of everything, considering it was a pretty big job! Everyone at this company is pleasant and make sure that satisfaction is guaranteed. I would recommend this company to all my friends.

Jack Moller

1731021433

The team did a great job. Installation took far less time than I thought and they also answered a few questions for me. Great team

Carlos Alberto Rivero G

1731013474

Exceptional work

Melissa Miller

1731002761

kathie fodor

1730919293

Brandon, from My Georgia Plumber came to my house today and inspected all my plumbing to ensure everything was working correctly. Very thorough and spent alot of time, including checking my water pressure. I love My Georgia Plumber!!!

Christopher Pike

1730837182

Good - Communication is fantastic. You get calls, emails and texts to keep you up-to-date. When the tech is in route, you get a text with his/her picture. Appointments are easy to get; even same day.Bad - They've mastered the bait and switch. And they try to quote you one thing covered under warranty, but they when they come back to do the repair, suddenly that estimate more than doubles with new lines on the estimate FOR THE SAME JOB.They show up hours later, and even after saying they're on the way and 21 minutes out, it's still over an hour from there. Pricing. $50 to replace a flapper seems high to me when it's a 2 minute job and Amazon sells great quality flappers for under $10. The last couple of times I get "scary warnings" of everything that's about to happen any minute. For example, the toilet could start leaking any day, but we can replace it now. I've lived in 40-yr old homes where the toilet seals hold. You fix when it happens. No need to scare people into upselling.Overall - I used them several times in the past but the techs recently are dumber than dirt and only want to upsell. I won't be back. But if you're in a bind, just remember caveat emptor, and don't get hooked into extra work that might not be needed.

Sue Goforth

1730821937

Good job

Evelym evelynlwalton@bellsouth.net

1730793012

My son found this service for me and I’m so happy he did.The technician found the problem right away and fixed it within minutes.He was very polite and explained what had happened.

Judy Smith

1730756485

Jacob Modrzynski

1730565000

Not at all happy with the way our service was handled. Two stars because the work was finally completed and we now have hot water again.Original Situation: Hot water heater went out on a Sunday. We called right away that day and a tech was scheduled 'first thing' Monday. First thing ended up being 4pm. A part had to be ordered and we were told a couple of days... fast forward to Friday, no communication during the week of what was going on. We called and were told "I don't even see that the part was ordered" followed by a "let me speak to my manager". After being on hold, someone came over the phone saying they searched the warehouse and what do you know, the part that was never ordered, was found. We asked if we could get on the schedule for the next day (Saturday) to get it fixed and we were told since it wasn't an emergency, we'd need to wait until the following week. 7+ days without hot water 👍 ...cool guys. Not only that, it was the same part that was replaced 2 years ago and we were still charged full price $400+ for something that we had continuously follow up for. Where has service gone these days? No "I'm sorry", no mention of a discount of service to make things right, nothing.My Georgia Plumber, treat your customers better. If you want to discuss... we have all documentation, camera interactions etc. and are available for review. As for right now, I'd advise potential customers that are reading this to beware and quote elsewhere.

PW Carney

1730494259

James did an amazing job. He was incredible.!

Suzanne Komisar

1730307993

Gio was very professional and fixed the problem quickly. Highly recommend.

Marion McKeown

1730294601

I called My Georgia Plumbing at 11a.m. and by 1:20p.m. the technicians were here. Ian was so pleasant, explaining what had to be done. When they were finished, everything was cleaned up and taken away. I would highly recommend My Georgia Plumbing.

Sonova Balli

1730212261

Brandon Flannigan was the technician that came to the house yesterday to check our leaking water heater. He was very thorough with his inspection and provided a lot of information and options for quotes to complete the work. He was very patient with all of our questions and when he replaced the part that was an immediate need, he worked quickly and efficiently. We joined as members of My Georgia Plumber and are looking into doing a full water heater replacement in the future. I would highly recommend Brandon Flannigan as a technician. He was our first interaction with the company and made it a good experience.

Dee Wisehart

1730161782

we have used my georgia plumber on more than one occasion. they come quickly and stay until the job is done. Santos was great!!

William Samuels

1730132020

My experience was very great. All I did was called American Home Shield, then assigned my work order to My GA Plumber. From there, there if I had a question, they were always there to answer my phone call. Thank You My GA Plumber.

Steve Shakar

1729962054

my plumbing experience with Preston was awesome. He did a great job, especially in informing me of options and made great suggestions of what to do. he was on time and completed the job quickly. I know my plumbing issues are taken care of, very satisfied!

Ed Bolding

1729802887

I can't say enough about this plumbing company. They were referred to me by my homeowner warranty. I am completely satisfied with the work and couldn't be happier. Ian and Eddie were excellent and very professional. The job was done top-notch!

Phyllis Weatherly

1729747348

The technician was professional, thorough, and pleasant. He explained the problem in detail, contacted AHS for approval on the portion he needed them to approve and completed the job quickly and efficiently. Thank you again!

Kimberly Morris

1729698307

Tracy Jackson

1729658249

Georgia Plumber was very professional. Starting from the initial service request until the job was complete. James was my technician. He arrived on time and he sent me a courtesy text to give me notice that he was on his way. James assessed my issue and quickly determine that I had an sewer ejector failure. All transactions was done through the main office. Georgia Plumber prices was reasonable compared to other estimates that I received. James returned to actually repair the issue a few days later. I will definitely use Georgia Plumber again.

Ryan

1729624762

Great service, quick, and very helpful. CJ was nice and did a great job!

Rhonda Henriksen

1729529410

Brandon was fantastic! I hope you’re lucky enough to have him work on your home. He is sincere and hard working. He is honest and helpful!

Charlee Renfro

1729296486

Ian and Eddie were absolutely fantastic! Very professional and worked hard to clear the issue. We were very impressed with him as well as the company overall! Will definitely use My Georgia Plumber again and will refer them to everyone.

Kayla E

1729277936

Effective and Quality Service

Jim Carmack

1729181289

We had My GeorgiaPlumber repipe the lower level of our house after experiencing many pinhole leaks. Mike and Ian brought in a large crew and finished the job in one day. Everything was done efficiently, professionally, and completely. We were kept in the loop throughout the entire project. Every part of the job from start to clean up was first class, and I felt that the price was fair. They have become my go- to plumber.

Ivan McGlathery

1729027040

Aaron and Giovanni were outstanding. Professional and Efficient.Highly Recommend.

John Goforth

1729019629

Very knowledgeable and personable. Did not try to "upsell" us anything.

joedogg9

1728935616

Jana Resch

1728932108

On time, upfront price, professional and very helpful, polite technicians.

Elaine Tanner

1728684190

Gio was on time and did a thorough job of replacing my toilet apparatus that was leaking. Very nice young man!

Joe Scata

1728680538

Had a leak in the house that I couldn't fix. Called near the end of the day. Spoke with Chris who sent someone right out and got there sooner than expected. Their employee was top notch... very polite, clean appearance and solved the issue quickly. We have used My Ga Plumbers for some time now and the professionalism keeps getting better and better. Highly recommend without a second thought.

CJ Nitkowski

1728679030

I contacted MGP at 7AM for a plumbing need and they were at the house by 1PM. Exceptional communication and Ian W. was as professional and courteous as they come. Very grateful to have found this company in a pinch and I'll be using them again in the future.

Tina Yeager

1728599800

David Riley

1728389147

My Georgia Plumber did a great job with my Water leak. Ian and Eddie were fantastic and worked really hard. I’ll definitely use My Georgia Plumber again and you can send out Ian and Eddie anytime.

C Burr

1728328394

Lillian Yiin

1728056349

Great experience with this company. I had two emergency plumbing situations recently and they were able to help me right away. Very grateful for their prompt service!

BM FH

1727508679

Always incredibly helpful and friendly. Home membership pays for itself and worth every dollar!

Danielle Rydbeck

1725634214

My Georgia Plumber and Santos have been so great to work with. They've been communicative and punctual. Santos troubleshooted the issue starting with the basics. I really appreciate his thoroughness and helping me to understand the issue.

Christopher Norman

1725037915

Great service experience. Very professional and quality work. Would recommend.

Victor Merritt

1725033198

James was very professional and did a thorough inspection of my home’s plumbing. He answered several questions I had and gave me some valuable tips. Thank you James!

Introducing the Reliable Home Care Club Upgrade Option

We’ve added to our Home Care Club Program! The new Reliable Home Care club adds more value and more protection for your home’s plumbing systems with upgraded warranty protection and a guaranteed drain line camera appointment for stubborn clogs or dated sewer systems that might be at risk due to tree roots.

Saving you money, giving you peace of mind, and extending the life of your plumbing and gas systems is what both plans are all about. Typical service agreements require you to pay top dollar for priority service and repairs. A service agreement with My Georgia Plumber not only gives you priority service at a discount, but our technicians work diligently to prevent plumbing breakdowns from happening in the first place, saving you money in the process.

Why Choose Our Home Care Club?

Your doctor recommends you receive a periodic checkup on your body’s health. The various tests they run change as you get older. Most individuals wouldn’t think of going years between checkups with their doctor. The key to proper health is periodic checkups and early detection of any problems. While your body typically gives you warning signs when something is wrong, a plumbing system within a home doesn’t have easily noticeable warnings for potential problems. Unfortunately, most homeowners do not have the technical expertise to make themselves aware of potential plumbing problems, that's where our highly trained service plumbers come in.

Home Care Club

$149.95 / Year

Membership fee covers service fee for the year no matter how many times you need us.

Annual whole house inspection and water heater flush

5-15% discount on various plumbing services

Priority service-You have your own phone number and email address. We service you first!

Discounted Diagnostic Fees

Automatic Renewal

Extended Warranties on Repairs or Installs

Price Match Guarantee

Reliable Home Care Club

$299.95 / Year

Membership fee covers service fee for the year no matter how many times you need us.

Annual whole house inspection and water heater flush

5-15% discount on various plumbing services

Priority service-You have your own phone number and email address. We service you first!

Discounted Diagnostic Fees

Automatic Renewal

Drain Line Camera (A $600 value)

Extended Warranties on Repairs or Installs

Price Match Guarantee

Lifetime Warranty on all parts as long as membership is renewed year over year.

"Home Care Club” Membership and Maintenance Plan

Why? To assist homeowners in monitoring and properly maintaining their plumbing system, at our client’s request, we have designed the “Home Care Club” plan. This plan was built to give our clients “Peace of Mind.” Our clients have made a significant investment in their homes. We are proud to say that they look to us to help them protect it.

Protection: Our clients have made the choice to protect one of the most important items in their home: the plumbing system. We help make sure their toilets, bathtubs, sinks, water heaters, dishwashers, and washing machines are in great shape for the constant use they endure. Sign up for our “Home Care Club” today and know that our team is there to protect and improve the energy savings, health, safety, and comfort in your home.

We Offer Extended Warranties

At My Georgia Plumber, we understand the need for equipment that runs reliably, and keeps up with the needs of your home. That is why we proudly offer extended warranties on our services for Home Care Club members.

Our extended warranties cover:

Extended Warranty Plumbing fixture repairs (toilets, faucets, showers, etc.) – 90 days parts and labor warranty (restrictions apply).
General Plumbing Repairs - 1-year (minimum) parts and labor warranty.
Water Heaters - 1-year workmanship warranty and 6-12 year manufacturer's warranty.
Drain (Waste) Line Blockages - 30-day warranty, 1 year with a successful mainline camera inspection.
Main Sewer Line Spot Repair - 1-year parts and labor warranty, 30-day mainline stoppage warranty.
Main Sewer Line (Excavation) Replacement - 1-year parts and labor warranty, 30 days mainline stoppage warranty.
Water Line Spot Repair - 90-day parts and labor.
Water Line Replacement - 1-year parts and labor.