Comprehensive Plumbing Warranties | My Georgia Plumber
Google Rating
4.6
Based on 1375 reviews
My Georgia Plumber
4.6
Michael Schuster
1732060257
Excellent service but the technician never forward to me the receipt as he promised
Janet Gallagher
1731965912
My technician was very positive, professional and respectful! I was extremely happy with his services and I would highly recommend him for other plumbing work!
Lauren
1731943678
Beware of bait and switch if you talk to the after-hours team. I was scheduled for an 8-10am slot on a Monday (confirmed by text, email, and phone call). At 9:56 am I received a call saying my appointment still “needed to be scheduled” for Tuesday.Someone was lying because I got two different stories — first she said plumbers called out today. Then she admitted that really the weekend team just sends out messages about scheduled appointments that never actually existed.Edit: l asked if I could at least get a confirmed time slot for tomorrow since I'll have to adjust my work schedule a 2nd time. Nope. Was told I would be informed tonight what time someone will come. No willingness to make an accommodation given the fake appointment today.(My Georgia Plumber — I would love for a MANAGER to call me and rectify this since I’m still waiting for an appointment. I expressed my frustration, but the person who called me was obviously so beaten down that I tried not to get too frustrated with her. Sounds like a management issue and not an employee issue.)
Benoit Lete
1731513782
One of our water heaters broke and was leaking.They were very quick to get them replaced.Courteous and knowledgeable staff.Work looks of very good quality.
Marlena Spence
1731500143
Brandon arrived promptly and did the inspection thoroughly and efficiently. He explained what he was doing as we progressed through my home, and. he began a crucial necessary repair. I was quite pleased with his professionalism and work ethic. Would be happy to work with him again.
Wendy Villone
1731449014
Trevor! He is professional, kind, knowledgeable, happy and positive. We give him a 5 star rating and A+. We are lucky he was assigned to our job! We had a wonderful day and experience with Trevor!!
Patty Kuriger
1731360452
My experience with my Georgia, Plumber was terrific. They came in and took care of everything, considering it was a pretty big job! Everyone at this company is pleasant and make sure that satisfaction is guaranteed. I would recommend this company to all my friends.
Jack Moller
1731021433
The team did a great job. Installation took far less time than I thought and they also answered a few questions for me. Great team
kathie fodor
1730919293
Brandon, from My Georgia Plumber came to my house today and inspected all my plumbing to ensure everything was working correctly. Very thorough and spent alot of time, including checking my water pressure. I love My Georgia Plumber!!!
Christopher Pike
1730837182
Good - Communication is fantastic. You get calls, emails and texts to keep you up-to-date. When the tech is in route, you get a text with his/her picture. Appointments are easy to get; even same day.Bad - They've mastered the bait and switch. And they try to quote you one thing covered under warranty, but they when they come back to do the repair, suddenly that estimate more than doubles with new lines on the estimate FOR THE SAME JOB.They show up hours later, and even after saying they're on the way and 21 minutes out, it's still over an hour from there. Pricing. $50 to replace a flapper seems high to me when it's a 2 minute job and Amazon sells great quality flappers for under $10. The last couple of times I get "scary warnings" of everything that's about to happen any minute. For example, the toilet could start leaking any day, but we can replace it now. I've lived in 40-yr old homes where the toilet seals hold. You fix when it happens. No need to scare people into upselling.Overall - I used them several times in the past but the techs recently are dumber than dirt and only want to upsell. I won't be back. But if you're in a bind, just remember caveat emptor, and don't get hooked into extra work that might not be needed.
Evelym evelynlwalton@bellsouth.net
1730793012
My son found this service for me and I’m so happy he did.The technician found the problem right away and fixed it within minutes.He was very polite and explained what had happened.
Jacob Modrzynski
1730565000
Not at all happy with the way our service was handled. Two stars because the work was finally completed and we now have hot water again.Original Situation: Hot water heater went out on a Sunday. We called right away that day and a tech was scheduled 'first thing' Monday. First thing ended up being 4pm. A part had to be ordered and we were told a couple of days... fast forward to Friday, no communication during the week of what was going on. We called and were told "I don't even see that the part was ordered" followed by a "let me speak to my manager". After being on hold, someone came over the phone saying they searched the warehouse and what do you know, the part that was never ordered, was found. We asked if we could get on the schedule for the next day (Saturday) to get it fixed and we were told since it wasn't an emergency, we'd need to wait until the following week. 7+ days without hot water 👍 ...cool guys. Not only that, it was the same part that was replaced 2 years ago and we were still charged full price $400+ for something that we had continuously follow up for. Where has service gone these days? No "I'm sorry", no mention of a discount of service to make things right, nothing.My Georgia Plumber, treat your customers better. If you want to discuss... we have all documentation, camera interactions etc. and are available for review. As for right now, I'd advise potential customers that are reading this to beware and quote elsewhere.
Marion McKeown
1730294601
I called My Georgia Plumbing at 11a.m. and by 1:20p.m. the technicians were here. Ian was so pleasant, explaining what had to be done. When they were finished, everything was cleaned up and taken away. I would highly recommend My Georgia Plumbing.
Sonova Balli
1730212261
Brandon Flannigan was the technician that came to the house yesterday to check our leaking water heater. He was very thorough with his inspection and provided a lot of information and options for quotes to complete the work. He was very patient with all of our questions and when he replaced the part that was an immediate need, he worked quickly and efficiently. We joined as members of My Georgia Plumber and are looking into doing a full water heater replacement in the future. I would highly recommend Brandon Flannigan as a technician. He was our first interaction with the company and made it a good experience.
Dee Wisehart
1730161782
we have used my georgia plumber on more than one occasion. they come quickly and stay until the job is done. Santos was great!!
William Samuels
1730132020
My experience was very great. All I did was called American Home Shield, then assigned my work order to My GA Plumber. From there, there if I had a question, they were always there to answer my phone call. Thank You My GA Plumber.
Steve Shakar
1729962054
my plumbing experience with Preston was awesome. He did a great job, especially in informing me of options and made great suggestions of what to do. he was on time and completed the job quickly. I know my plumbing issues are taken care of, very satisfied!
Ed Bolding
1729802887
I can't say enough about this plumbing company. They were referred to me by my homeowner warranty. I am completely satisfied with the work and couldn't be happier. Ian and Eddie were excellent and very professional. The job was done top-notch!
Phyllis Weatherly
1729747348
The technician was professional, thorough, and pleasant. He explained the problem in detail, contacted AHS for approval on the portion he needed them to approve and completed the job quickly and efficiently. Thank you again!
Tracy Jackson
1729658249
Georgia Plumber was very professional. Starting from the initial service request until the job was complete. James was my technician. He arrived on time and he sent me a courtesy text to give me notice that he was on his way. James assessed my issue and quickly determine that I had an sewer ejector failure. All transactions was done through the main office. Georgia Plumber prices was reasonable compared to other estimates that I received. James returned to actually repair the issue a few days later. I will definitely use Georgia Plumber again.
Rhonda Henriksen
1729529410
Brandon was fantastic! I hope you’re lucky enough to have him work on your home. He is sincere and hard working. He is honest and helpful!
Charlee Renfro
1729296486
Ian and Eddie were absolutely fantastic! Very professional and worked hard to clear the issue. We were very impressed with him as well as the company overall! Will definitely use My Georgia Plumber again and will refer them to everyone.
Jim Carmack
1729181289
We had My GeorgiaPlumber repipe the lower level of our house after experiencing many pinhole leaks. Mike and Ian brought in a large crew and finished the job in one day. Everything was done efficiently, professionally, and completely. We were kept in the loop throughout the entire project. Every part of the job from start to clean up was first class, and I felt that the price was fair. They have become my go- to plumber.
Ivan McGlathery
1729027040
Aaron and Giovanni were outstanding. Professional and Efficient.Highly Recommend.
Elaine Tanner
1728684190
Gio was on time and did a thorough job of replacing my toilet apparatus that was leaking. Very nice young man!
Joe Scata
1728680538
Had a leak in the house that I couldn't fix. Called near the end of the day. Spoke with Chris who sent someone right out and got there sooner than expected. Their employee was top notch... very polite, clean appearance and solved the issue quickly. We have used My Ga Plumbers for some time now and the professionalism keeps getting better and better. Highly recommend without a second thought.
CJ Nitkowski
1728679030
I contacted MGP at 7AM for a plumbing need and they were at the house by 1PM. Exceptional communication and Ian W. was as professional and courteous as they come. Very grateful to have found this company in a pinch and I'll be using them again in the future.
David Riley
1728389147
My Georgia Plumber did a great job with my Water leak. Ian and Eddie were fantastic and worked really hard. I’ll definitely use My Georgia Plumber again and you can send out Ian and Eddie anytime.
Lillian Yiin
1728056349
Great experience with this company. I had two emergency plumbing situations recently and they were able to help me right away. Very grateful for their prompt service!
BM FH
1727508679
Always incredibly helpful and friendly. Home membership pays for itself and worth every dollar!
Danielle Rydbeck
1725634214
My Georgia Plumber and Santos have been so great to work with. They've been communicative and punctual. Santos troubleshooted the issue starting with the basics. I really appreciate his thoroughness and helping me to understand the issue.
Christopher Norman
1725037915
Great service experience. Very professional and quality work. Would recommend.
Victor Merritt
1725033198
James was very professional and did a thorough inspection of my home’s plumbing. He answered several questions I had and gave me some valuable tips. Thank you James!
Warranty Options
1. Standard Plumbing Service Limited Warranty -
Don't get caught with your pipes down! Our standard warranty has you covered. This warranty comes with every service My Georgia Plumber provides.
- General Plumbing Repairs: 30-day parts and labor warranty.
- Water Heaters: 6-12 year manufacturer warranties; 90-day warranty on all other parts and labor.
- Waste Blockages: 15-day warranty.
- Drain (Waste) Line: 15-day warranty; 6-month warranty with a successful mainline camera inspection.
- Main Sewer Line Spot Repair: 90-day parts and labor; 15-day main stoppage warranty.
- Main Sewer Line (Excavation) Replacement: 1-year parts and labor; 15-day main stoppage warranty.
- Water Line Spot Repair: 30-day parts and labor warranty.
- Water Line Replacement: 90-day parts and labor warranty.
2. Extended Plumbing Service Limited Warranty-
Extend your peace of mind, not your repair list! Just one of the many benefits available to through our Home Care Club Membership, offering enhanced coverage:
- General Plumbing Repairs: 1-year parts and labor warranty.
- Water Heaters: 6-12 year manufacturer warranties; 1-year labor warranty.
- Waste Blockages: 30-day warranty.
- Drain (Waste) Line: 30-day warranty; 1-year warranty with a successful mainline camera inspection.
- Main Sewer Line Spot Repair: 1-year parts and labor; 30-day main stoppage warranty.
- Main Sewer Line (Excavation) Replacement: 1-year parts and labor; 30-day main stoppage warranty.
- Water Line Spot Repair: 90-day parts and labor warranty.
- Water Line Replacement: 1-year parts and labor warranty.
3. Premium Lifetime Plumbing Service Limited Warranty –
For those who demand VIP treatment and endless peace of mind—because you deserve lifetime protection! Coming soon through Premium Home Care Club Membership:
Coming Soon!
4. Extended Water Heater Warranty -
Avoid the shock of cold showers—ensure hot water and peace of mind with our extended coverage! Offered as an individual policy for water heaters only, this warranty provides additional coverage for water heaters:
- Eligibility: Available for water heaters less than 2 years old, installed to manufacturer specs and up to code.
- Coverage: Extends the warranty of tank-style water heaters from 6 years to 12 years and covers heat exchangers, components, and labor for tankless water heaters.
- Universal Brand Coverage: All brands are covered with no transfer fees or deductibles.
5. Home Warranty Company Limited Warranties
If you have a home warranty policy, it may cover certain plumbing services, typically offering a 30-day labor/installation warranty. Ensure prompt notification to your home warranty company for authorization before scheduling any warranty service. Additional service fees, trade fees and/or out of pocket costs may apply and coverage is subject to your home warranty company and policy.
Policy Types:
- Parts Only: Covers parts not covered by the manufacturer.
- Labor Only: Covers labor and diagnostic fees.
- Labor Plus: Includes labor, diagnostic fees, parts allowance, and reclaim allowance.
- Parts & Labor Plus: Comprehensive coverage including labor, diagnostic fees, parts, parts allowance, and reclaim allowance.
Purchase an Extended Warranty
Interested in purchasing an extended warranty for your plumbing and gas systems? Please fill out the form below; one of our representatives will contact you shortly.
Warranty Application
There are many warranty options for our customers to choose from and we at My Georgia Plumber are happy to discuss these warranty options with you. Call My Georgia Plumber at 770-268-2331 to discuss the different warranties options available for your plumbing and gas service warranty questions and needs.
